Privacy Policy
Last Updated: March 10, 2025
At Fiction ("Fiction," "we," "us," or "our"), we value your privacy and are committed to protecting your personal data. We will never sell your personal data to anyone. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website (www.fiction.com), personal website builder, newsletter tools, and contact/networking features (collectively, the “Services”).
We comply with global privacy laws, including the European Union General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and the Brazilian General Data Protection Law (“LGPD”) (collectively, “Applicable Law”). If you have questions, contact us at hello@fiction.com.
What is Personal Data?
“Personal Data” means any information that identifies or can be linked to you, such as your name, email address, or device details. It also includes any similar definition under Applicable Law.
Information We Collect and Why
We collect data to provide and improve our Services, such as helping you build a personal website, send newsletters, and manage your network. Here’s what we collect and why:
When You Use Our Services
- Data Collected: Device info (e.g., type, operating system, browser), IP address (truncated before storage), pages visited, visit duration, and referral source.
- Purpose: To optimize your experience, ensure functionality (e.g., adapting to your device), and detect misuse.
- Legal Basis: Our legitimate interest (GDPR Art. 6(1)(f)).
Cookies and Tracking
- Data Collected: Standard log data and behavior patterns (e.g., clicks, time spent) via cookies or similar tools.
- Purpose: To operate the Services, analyze usage, and personalize content/marketing.
- Legal Basis: Consent where required (GDPR Art. 6(1)(a)) or legitimate interest (GDPR Art. 6(1)(f)).
- Details: See our Cookie Preferences for types of cookies and how to manage them.
When You Contact Us
- Data Collected: Name, email, and message content (e.g., via contact forms).
- Purpose: To respond to your inquiries or support requests.
- Legal Basis: Legitimate interest (GDPR Art. 6(1)(f)).
When You Create an Account or Subscribe
- Data Collected: Name, email, payment info (if applicable), and optional profile details (e.g., bio, photo).
- Purpose: To set up and manage your account, deliver Services (e.g., website hosting, newsletter sending), and process payments.
- Legal Basis: Contract performance (GDPR Art. 6(1)(b)).
Aggregated Data
- We may create anonymous, aggregated insights (e.g., user demographics) from Personal Data to improve our Services. This data cannot identify you.
How We Share Your Data
- We do not sell your Personal Data. We only share it in these cases:
- Service Providers: With trusted partners (e.g., hosting providers, email delivery services, payment processors) who process data on our behalf under strict confidentiality agreements.
- Legal Obligations: When required by law (e.g., subpoenas) or to protect our rights, your safety, or others’ (e.g., fraud prevention).
- Business Transfers: If Fiction is sold or merged, your data may be transferred as an asset, subject to Applicable Law.
Third-Party Links
Our Services may link to external sites (e.g., social media integrations). We’re not responsible for their privacy practices. Review their policies before interacting.
Communications From Us
We may send you emails about Service updates, legal notices, support, or promotions. You can opt out of non-essential emails (e.g., marketing) via the unsubscribe link or by emailing hello@fiction.com. We’ll honor do-not-contact requests as required by law.
Your Privacy Rights
Depending on your location, you may have these rights:
- Access: See what data we hold about you.
- Correction: Fix inaccurate data.
- Deletion: Request data removal (subject to legal exceptions).
- Portability: Get your data in a machine-readable format.
- Restriction/Object: Limit or object to certain processing.
- CCPA-Specific (California): Opt-out of data sales (though we don’t sell data) and request disclosure of data shared with third parties.
- LGPD-Specific (Brazil): Ask about entities we’ve shared data with and consequences of denying consent.
How to Exercise Your Rights
Email hello@fiction.com with your request. Include your name, email, and desired action (e.g., “delete my data”). We’ll verify your identity and respond within 30 days (or as required by law). Note: We can’t edit/delete data we process on behalf of third-party customers.
Withdrawing Consent
If you’ve consented to data processing (e.g., marketing emails), you can withdraw it anytime by contacting us or adjusting your account settings. This won’t affect prior processing but may limit Service functionality.
How Long We Keep Your Data
We retain data only as long as needed for the purposes above, such as:
- Account data: Until you delete your account, plus 30 days (unless legally required longer).
- Usage data: Up to 12 months, unless you object.
- Legal compliance: As required by law (e.g., tax records for 7 years).
International Data Transfers
Your data is stored on secure servers in the United States. If accessed from or transferred to other countries (e.g., for support), we use safeguards like Standard Contractual Clauses to protect it. Contact us for details.
Children’s Privacy
Our Services are not for children under 13 (or the local age of consent). We don’t knowingly collect their data. If we discover such data, we’ll delete it and terminate the account. Contact us if your child has provided data without consent.
Updates to This Policy
We may update this Privacy Policy. You’ll be notified of material changes via email (if you have an account) or a Site notice. Changes take effect 30 days after posting or upon your next use of the Services, whichever is sooner. Continued use means you accept the updated policy.
Contact Us
Email: hello@fiction.com
Address: Supereon LLC dba Fiction.com, 23807 Aliso Creek Rd Suite 100, Laguna Niguel, CA 92677, USA
For complaints, you may also contact your local data protection authority.